Help with our apps and games.

Reach us

Email info@pearlhx.com. Tell us which app or game, your phone or browser, and what happened. We reply in English or Bangla.

Pearl Carrom app

Delete your account. In the app, tap your picture, then Delete account. If you signed in with email, you can also delete it on the web at games.pearlhx.com/delete. Deleting erases your account and everything kept for it on our server (copies in our host’s backups are gone within 30 days).

Your data. What the app keeps and for how long is in our privacy notice.

PearlHelix Play

On play.pearlhx.com, open any game, tap the pearl at the top for your Profile, and choose “Delete progress” to erase your saved progress. Use Feedback in Settings to tell us about a problem. The privacy notice lists what Play keeps.